One layer. Every business.
OpsIQ is a standalone platform: install it, then plug your existing stack in via a connector. The product is the same; the workflows below show how hosting, SaaS, eCommerce, agencies, education and local teams shape it for the work they actually do.
Built for the way your team works.
Six common shapes, each mapped end to end. Don't see yours? Any backend that speaks JSON wires in via the REST API.
Five workflows, one operating layer.
The same OpsIQ, shaped by the connector you plug in and the actions you switch on. Each workflow below keeps the original product promise, but makes the operating motion easier to see.
Run support like a premium hosting brand.
Tickets pile up. Renewals fail silently. Customers ask the same DNS and billing questions all day. OpsIQ plugs into WHMCS so the AI answers from the customer's real account and routes only the hard problems to your team.
Outcome: deflect routine billing and DNS tickets, recover failed renewals before they churn, and give every agent the account context they used to dig for.
Onboarding, support and revenue without four tools.
Indie founders and small SaaS teams cannot afford to stitch together chat, helpdesk, CRM, analytics and billing. OpsIQ is that operating layer on one screen, and it understands your subscriptions natively.
Outcome: more trials convert, churn signals surface early, and support, sales and product analytics share one customer record.
Knows the order, the cart, and the customer.
Connect Shopify, WooCommerce, BigCommerce, Magento, PrestaShop or OpenCart and OpsIQ turns live store data into recovered sales and self-served support.
Outcome: recover a slice of every abandoned cart, deflect order-status tickets, and tie marketing spend to revenue.
Every client website, one workspace.
With Remote Sites you operate every client from one OpsIQ admin, each site fully isolated, each report fully white-labelled.
Outcome: deliver chat, support and SEO to every client from one seat and add a recurring revenue line.
Capture the lead. Book the job.
Clinics, trades, salons, real-estate and local services live or die on the next booking. OpsIQ catches the visitor while intent is hot, follows up automatically, and keeps you visible on local search.
Outcome: fewer leads slip through the cracks, every enquiry gets timely follow-up, and you climb the local map.
Member context on every interaction.
Schools, course platforms and membership communities identify the logged-in member on every page, route enrollment questions to the right department, and let admins safely run access actions without touching the database.
One platform replaces a dozen tools.
Whatever your industry, the win is the same: stop paying for, and stop wiring together, eight disconnected SaaS subscriptions. They collapse into one operating layer that shares a single customer context.
The stack you stop paying for, line by line.
Most customers cancel this whole shelf of subscriptions; the same capabilities ship inside OpsIQ.
| Capability | Typical stack | OpsIQ |
|---|---|---|
| Live chat + AI | £51.96–£111.34 / mo | Included |
| Help-desk / ticketing | £37.11–£89.07 / mo | Included |
| CRM + sales automation | £59.38–£222.68 / mo | Included |
| Pop-ups / promotions | £29.69–£89.07 / mo | Included |
| SEO / rank tracking | £73.48–£222.68 / mo | Included |
| Analytics + session replay | £22.27–£89.07 / mo | Included |
| Email + web push | £22.27–£66.80 / mo | Included |
| Cookie consent / GDPR | £14.85–£44.54 / mo | Included |
| Safe AI actions + audit trail | — | Built in |
The capabilities under every use case.
Live chat & AI
Identity-aware chat that answers from your knowledge base and hands off to a human with full context attached.
Tickets & SLA
Departments, business-hours SLA, round-robin / least-busy / skill routing, email-to-ticket and CSAT.
AI-first CRM
Pipeline, four AI agents and a Trust Dial, lead scoring and forecasting that shows its sources.
How teams roll it out.
Most teams are live the same day: no implementation services, no professional-services invoice. Start with the widget, plug in your stack, then hand the AI the keys on your terms.
What teams ask about fit.
The questions teams raise before they shape OpsIQ to their industry: connectors, multi-site, safe actions and lock-in.
site_key with its own widget, data and white-label reports. Clients can be given a scoped portal login that shows only their own analytics and tickets.